More Kenyan customers, especially companies, schools and government offices, now ask suppliers for an eTIMS invoice. Since KRA started checking income and expenses in tax returns against eTIMS data, buyers want invoices they can claim. If you supply businesses, understanding eTIMS can win or lose you customers.
Quick answer: eTIMS (electronic Tax Invoice Management System) is KRA's system for issuing tax invoices that are sent to KRA as you issue them. KRA offers free options for small businesses: eTIMS Lite on the web (eTIMS portal, log in with your KRA PIN) and on USSD *222# for any phone. You register with your KRA PIN, then issue an invoice for each sale with the buyer's PIN where they have one. Rules and deadlines change, so always confirm on kra.go.ke or with KRA.
eTIMS replaced older tax register devices for many businesses with software and online tools. Each invoice is transmitted to KRA, which can then match a seller's declared sales with buyers' claimed expenses. KRA has said it validates income and expenses declared in returns against eTIMS records, which is why buyers increasingly insist on eTIMS invoices for their purchases.
KRA's position has been that businesses making sales, whether or not they are registered for VAT, should be on eTIMS. Proposals to exempt very small traders (for example below a turnover threshold) have been discussed in Parliament; check KRA for the current position before deciding you are exempt.
| eTIMS option | Suited to | Device |
|---|---|---|
| eTIMS Lite (web) | Non-VAT sole traders and small businesses | Phone browser or computer |
| eTIMS Lite (USSD *222#) | Sole proprietors with any phone | Any phone |
| eTIMS Client / online portal | VAT-registered and growing businesses | Computer |
| System integration | Businesses with their own POS or ERP | Integrated software |
Options as described by KRA and reported in the media, read November 2026.
The Quotes & Invoices tool in your Buy More Mall dashboard makes clear, numbered quotations and invoices with M-Pesa payment details and reminders. These are business documents, not eTIMS tax invoices. When a buyer needs an eTIMS invoice, issue it on eTIMS as well, and write the eTIMS reference in the notes of your Buy More Mall invoice so both records match. See how to make an invoice.
Why it matters for sales: companies often cannot claim a purchase without an eTIMS invoice, so they may choose a supplier who can issue one. Mention "eTIMS invoice available" on your quotations if you issue them.
KRA's electronic tax invoice system; invoices are sent to KRA as they are issued.
With your KRA PIN on the eTIMS portal from kra.go.ke, or through eTIMS Lite on USSD *222#.
KRA provides free options such as eTIMS Lite (web and USSD). Third-party integrations may cost money.
KRA has said businesses should be on eTIMS regardless of VAT registration; confirm the current rules with KRA.
No. Use eTIMS for tax invoices and Buy More Mall invoices for your customer paperwork and payment tracking.
This guide is general information, not tax advice. KRA rules change; confirm with KRA or a tax adviser.
Cover photo: Creaky old cash register by insouciance, BY-SA 2.0, via Openverse. Cropped.
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